Case study
A Spanish-language website for a Cali travel agency - destinations, services, and real traveller reviews up front, with every enquiry routed straight into WhatsApp.
Project overview
Mareliz Tours is a travel agency in Santiago de Cali, Colombia, planning personalised trips across Colombia and abroad - from Santa Marta, Cartagena, and San Andrés to Cancún, Lima, and Isla Margarita. Its advisors handle the whole trip: tickets, lodging, insurance, transfers, and support while clients are travelling.
The challenge
Mareliz Tours sells far more than flights: vacation packages, accommodation, travel insurance, ground plans, finca rentals, and savings plans that let clients pay for a trip over time. That range is hard to grasp from social posts alone, and travellers comparing agencies need to see where an agency goes, what it handles, and who has trusted it before they send a first message.
What we did
We built a Spanish-first WordPress site around how the agency's clients actually buy. The hero sends visitors straight to featured destinations, each of the seven services gets its own clear card, and a six-step process explains exactly what happens from first contact to post-trip follow-up. Phone, WhatsApp, email, and opening hours sit in a persistent top bar, so every conversation starts in the channel the agency already sells through.
What we built
Featured destinations from Santa Marta to Cancún give visitors a reason to start planning before they ever message the agency.
Airline tickets, vacation plans, accommodation, travel insurance, ground plans, finca rentals, and programmed savings each get their own card instead of one long list.
Google reviews from real travellers and the agency's partner alliances sit directly under the hero, where first-time visitors decide whether to trust an agency.
From first contact to post-trip evaluation, the process is spelled out - with answers on pricing, what a plan includes, insurance, and support during the trip.
The Results
Mareliz Tours now has a single Spanish-language home for its destinations, services, and client stories - one that answers the common questions up front and hands every interested traveller straight to the agency's WhatsApp, where its advisors plan the trip.
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